Service

Custom software solutions, built around your operation.

Off-the-shelf platforms make an organisation adapt to the tool. Enterprise application development does the opposite: the system is shaped to the process, the rules and the exceptions that already exist.

Scope

What we design and build.

  • Enterprise applications

    Operational systems the business runs on day to day, built to requirement rather than configured around one.

  • Portals and self-service

    Controlled access for customers, partners, vendors or staff, with the permissions the organisation actually needs.

  • Workflow and approvals

    Routing, escalation and exception handling, including the cases currently resolved over the phone.

  • Reporting and dashboards

    The measures leadership asks for repeatedly, available without anyone assembling them.

  • Platform modernisation

    Extending or phasing out systems that no longer fit, in steps rather than one cutover.

  • Integration by design

    Built to sit inside the existing estate rather than beside it.

Fit

When custom is the right answer.

Custom development earns its cost when the process directly affects revenue, delivery, risk or customer experience; when existing products need significant workarounds; when several roles and exceptions are involved; and when integration matters.

Where those conditions are not met, an existing product is usually the better answer, and we will say so during discovery.

Questions

Asked most often on this work.

Who owns the software when it is finished?

The client. Deliverables built for a specific client transfer to that client, with the code, environments and documentation handed over at adoption. We keep only the general methods and reusable components we brought with us, and that is written into the agreement.

How is the cost and timeline fixed?

In the Definition stage, in writing, before development begins. Scope, architecture, integration points and milestones are agreed first; estimating before the process is understood is how projects overrun.

Do you only work with businesses in Pune?

No. Clients in Pimpri-Chinchwad and Pune can meet us in person, and work for businesses elsewhere in India runs remotely with the same engagement model.

Further reading

Written on this

Next step

Have a process no product handles properly?

Describe what happens today and we will tell you whether custom development is the right route.